Privacy Policy
This page explains, in plain terms, what happens to your information when you visit this website. Our aim is to collect as little as possible, use it only for clear reasons, and keep it safe. This policy works alongside our Terms of Use, which set out the wider rules for using the site.
Information we collect
Most visitors can browse without giving us any personal details. We may collect:
- Details you choose to share, such as your name and email address when you send us a message.
- Basic visit information, such as the pages you view, how long you stay, your general location (country or city level) and the type of device or browser you use.
We do not ask for payment details, and we do not knowingly collect information from anyone under 18.
How we use it
We use your information to reply to your enquiries, understand which pages are helpful, fix problems and improve the site over time. We will never sell your personal details.
Cookies
Cookies are small text files stored on your device. Some are needed for the site to work properly, while others help us see how pages are used, for example which articles are read most often. You can block or delete cookies through your browser settings at any time, although some features may then work less smoothly.
Sharing with others
We only share information with trusted service providers who help us run the site, such as hosting or visitor-statistics services. They may only use it to carry out work for us. We may also share details if the law requires it. Some pages link to other websites; once you leave this site, their own privacy policies apply.
Keeping your data safe
We use sensible security measures, including encrypted connections and restricted access, to protect your information. We keep personal details only for as long as we need them, then delete them securely.
Your rights
Under UK data protection law, you can ask to:
- see the personal information we hold about you;
- correct anything that is wrong;
- have your information deleted;
- object to or limit how we use it.
If you are unhappy with how we handle your data, you can also complain to the Information Commissioner's Office.
Changes to this policy
We may update this policy from time to time, for example if the law changes or we add new features. The latest version will always be posted on this page, so it is worth checking back now and then.
Get in touch
Questions about your privacy? Email us at info@hellovietnamltd.co.uk or use our Contact page, and we will reply as soon as we can.