Get in Touch With Us
Every message we receive is read by a real person. Whether you have spotted something that looks out of date, want to ask a question, or simply have an idea to share, we would like to hear from you. This page explains the easiest way to reach us and what you can expect once you do.
How to Contact Us
The quickest way to reach our team is by email. Write to us at info@hellovietnamltd.co.uk and your message will go straight to the people who look after this website. There is no form to fill in and no account to create. Just write as you normally would.
What You Can Write to Us About
- Corrections: if a fact, figure or detail on one of our pages looks wrong or has changed, please tell us. Mentioning the page address and the exact sentence helps us check it faster.
- Questions: if something we have written is unclear, ask us to explain it in a different way.
- Feedback: tell us what you find useful, what you would like to see more of, and what could be improved.
- Partnerships and media requests: we are happy to hear proposals, although we cannot reply to every one.
- Personal information: if you would like to ask about data we may hold, we will guide you through the next steps.
When You Can Expect a Reply
We aim to answer most messages within two to three working days. Corrections are given priority, because keeping our information accurate matters to everyone who reads it. During busy periods or public holidays, a reply may take a little longer, but we will not ignore your message.
A Few Helpful Tips
To help us respond well, please keep your message clear and include any details that explain your question. A screenshot can be very useful when reporting a problem. Please do not send passwords, bank details or other sensitive information by email, as we will never need them.
Your Privacy Matters
When you contact us, we only use your name and email address to reply to you. We do not sell your details or add you to mailing lists without permission. You can read more about how we handle information in our Privacy Policy. For the general rules that apply when using this website, please see our Terms of Use.
Thank you for taking the time to reach out. Your messages help us make this website clearer, more accurate and more useful for every reader.